We use INSOFTDEV technology for smart transportation in our 24 hour taxi booking office and to assist alongside with this technology we use mobile Voxer Walkie Talkie to communicate real-time audio.
In the last 10 years dispatching technologies have revolutionised the way we do business. We have to be at the top of our game to ensure our customer’s receive a quick and reliable service. All our vehicles are fitted with mobile data terminals which provide the driver with his booking information and other useful inbuilt functionality. We can control and communicate with drivers when required. We can dispatch drivers automatically to nearest jobs and tailor our service. We can offer our customers online and mobile facilities.
All our vehicles are tracked using GPS technology so we can monitor all driver activities on a map screen in the office. This gives us many benefits including locating the nearest driver to send.
Our staff will monitor the different actions produced by the driver using the terminal in their vehicle which will update in the office. This allows us to determine the status of each job so the operator can assist when necessary. We also can set different notification to be delivered to the customer and provide real-time updates on the booking.
Customers can track our drivers using a link sent through SMS to see how far their driver is to the pick up location.